Our Professional White Glove Delivery agent will deliver your product to your home, unpack it and remove all packing material before moving it inside whenever possible. They will then complete any simple assembly and then check the functionality of your new product. Finally, our agent will give a tutorial on how the product is operated.
- All agents will arrive at your home in a face mask and continue to wear it throughout the duration of their visit. - All agents will sanitize their hands before entering your home or touching your product. - We ask that customers wear a face mask, and maintain a distance of at least 6 feet from the agent while they are in your home. - Mobility products and patient lifts will be set-up and delivered to immediately inside the door. - Beds and lift chairs will be placed into the appropriate room. Please note: all furniture must be moved so the agent does not need to touch any existing furniture.
Experience the Next Generation of Lightweight and Foldable Mobility Aids -- a Beautifully designed and extremely well crafted frame for comfortable riding supporting users up to 280 pounds. The Slim Models are our latest creation. We took the regular DX12 Model and shrunk it down in width... the result: The Deluxe Slim SX12. Made for homes and pathways that are more narrow, to let you get around easier. It's also equipped with 7.5" Front Wheels and 12" Rear Wheels and it has the same Extremely Quick & Easy Folding and Unfolding action that you'd come to find on our Deluxe Models. It literally will unfold in one second. The Back Support also Reclines in 5 positions, for maximum comfort. The motors have an optional patented Quick Release feature to split the chair into 3 pieces, with the frame weighing approx. 36 lbs and the motors (2) with wheels each weighing approx. 13 lbs. This makes the EZ Lite Cruiser the Lightest and Most Portable Foldable Mobility Aid ever.
Add 6.5 lbs for each 10 Ah Battery & 10.3 lbs for each 15 Ah Battery.
Frame Weight With Motors Removed
Each Motor Weight When Removed From Frame
Please note, weights listed are approximates (rounded up when > 0.5 lbs, or rounded down when < 0.5 lbs)
Max Weight Capacity
Unfolded (L*W*H) With Foot Rest Out
37" x 23.5" x 39"
Unfolded (L*W*H) With Foot Rest Extender Kit
41.5" x 23.5" x 39"
Unfolded (L*W*H) With Foot Rest Retracted
31" x 23.5" x 39"
32" x 23.5" x 14"
Seat Size (L*W)
17" x 15.5"
Seat Cushion Thickness
Seat Height From Ground
Yes, 5 Levels
Arm Rest Height From Ground
27.5" - 28.5"
Arm Rest Height From Top of Seat
6" - 7"
Arm Rests Type
Arm Rests Width
Arm Rests Length
Distance Between Arm Rests
~31 to 45"
Up to 5 mph
Advanced LiFePO4 Lithium Battery with up to 1000 Power Cycles
Range (10 Ah Battery)
Up to 10 miles on a Full Charge
Range (15 Ah Battery)
Up to 15 miles on a Full Charge
Note About Batteries & Range
When Customizing an EZ Lite Cruiser, You Have the Option to Select a 10 Ah or a 15 Ah Battery. You Can Also Combine Two 10 Ah, or Two 15 Ah Batteries for an Unsurpassed Driving Distance! Each Additional Battery is Sold Separately.
Input: AC 100-240V~1.8A Max 47Hz-63Hz Output: DC29.2V~2A
Automatic, Electromagnetic Braking System.
WARNING: This product can expose you to chemicals including lead and lead components, which are known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov
If you are not satisfied with your EZ Lite Cruiser and/or the Foldable and Portable Lift, we offer up to a 60 Day Money Back Guarantee!
To qualify for a return please note the following:
Items must be returned (shipped) within the time frame allowed, from when you receive it.
Items must be clean and put back in its original packaging.
Option A - Use It Indoors Only. This Option Lets You Try It Out For Size & See How It Drives. You Would Have to Return it Within 7 Days of Receiving It and We Will Cover the Return Shipping Cost & Waive the Restocking Fee. With Option A, There Is No Financial Risk To Try It! Just Return It In the Condition We Sent it to You. Risk Free Option ONLY Available for United States Customers.
Option B - Use It Indoors AND Outdoors. If You Need to Take It Outdoors to See How it Performs, And You Return it Within 14 Days of Receiving It, We Cover the Return Shipping Cost, But You Pay a 10% Restocking Fee. With Option B, Your Risk Is $250 on Average. What You Pay in Restocking Depends on the Model & Configuration.
Option C - Use It Indoors AND Outdoors. If You Need to Take It Outdoors to See How it Performs, And You Return it Within 60 Days of Receiving It, You Cover the Return Shipping Cost & Pay a 10% Restocking Fee. With Option C, Your Risk Is $450 on Average. What You Pay in Restocking & Shipping Depends on the Model, Configuration & Your Location.
With Our RISK FREE Trial Offer (Option A) There's ABSOLUTELY NO REASON For you Not to Try It.
You do not need to select your return option when ordering. Every customer that meets the eligibility requirements for each option will have those options available, up until the time period for the particular option has ended. i.e. If you are past your Risk Free Trial (Offer A), you can still return it in the 14 days (Option B) or 60 days (Option C) return periods.
If Your Order has shipped, and you wish to cancel it/return it after it has shipped out but prior to receiving the order, you will be charged the 15% restocking fee to cover the cost of the already shipped goods, the return shipping costs, and the labor involved in preparing and receiving the returned merchandise (handling).Any Shipping Fees Paid are Non-Refundable after it has left our warehouse. The refund will be processed after the item is returned to our warehouse and inspected. There are absolutely no exceptions to this.
If the EZ Lite Cruiser is returned damaged, unsanitary or missing any components, including packaging materials, toolkit, user manual, etc., those items needing to be replaced will be deducted from your refund.
Every EZ Lite Cruiser is put through a very thorough quality control and assurance exam to make sure it is working properly, before leaving our warehouse.
If you received any product that is damaged (or missing) it must be reported within 48 hours. If it is not reported in that time, it is the users responsibility. If you claim there is a defect in your product, it must also be reported within the first 48 hours. We will also require photo or video proof of the defect. After 48 Hours, it is impossible to determine whether the defect was in production, or damaged was caused by the user, therefore, after the product is in use, any breaks are deemed to be caused by the user during use, unless they are internal component failures.
If you report a defect, and it is verified, with photo or video proof, and through interaction with one of our service technicians, that in fact there is a manufacturers defect in a component, we will send replacement parts to fix it at no cost, and no shipping cost, so long as the shipping location is the same as where the device was shipped to. Labor fees incurred are not covered by the warranty and will not be covered.
If you choose to return the EZ Lite Cruiser and claim a defect, do note that each machine will be thoroughly inspected for the defect, with detailed photos and notes, and if it is determined that the defect was in fact actually damage caused by the user, the cost of repair will be deducted from your refund, and the 15% restocking fee will not be waived.
Replacement parts can only be returned if they have not been used and are in their original packaging. A restocking fee will not be assessed on returns of replacement parts, as long as they are still in the original packaging and have never been used.
Accessories can only be returned if they have not been used and are in their original packaging. A restocking fee will not be assessed on returns of accessories, as long as they are still in the original packaging and have never been used.
Returns typically take about 1-2 weeks to process, from the date the device was delivered back to us. Each returned EZ Lite Cruiser undergoes a rigorous inspection, testing phase, deep cleaning and certification process. Under exigent circumstances, the returns process can take slightly longer. After the return process is completed, the refund will be processed back to the original credit card used to make the purchase.
If you have met the requirements for a return, please contact RehabPulse at 1-877-234-2018 or firstname.lastname@example.org
Every EZ Lite Cruiser, both Standard Model and Deluxe Models, come with our Worry Free, Industry Leading Warranty:
10 Years on the Frame 5 Years on the Motors 2 Years on the Battery 2 Years on the Joystick 2 Years on the Control System (CPU) 3 Months on Wearable Parts
The EZ Lite Cruiser Foldable Portable Lift also comes with a warranty:
3 Years on the Frame 1 Year on the Motor 3 Months on Wearable Parts
The limited warranty on the wearable parts includes all things that touch the user including fabric parts such as the seat cushion & back cushion and their supporting straps, the arm rest pads, the joystick button pad, thumb screws and knobs, and anything that touches the ground such as front and rear wheels. Plastic decorative parts are not covered under any warranty. The battery charger is also included in the wearable parts as a 3 months warranty. Any accessories are also included in the wearable parts and covered for 3 months. Any parts replaced must be returned to keep warranty active. Failure to return parts sent under warranty will void the warranty until those parts are returned, or if lost/misplaced, paid for.
Any parts under warranty will be replaced and shipped to your door by USPS Priority Mail, or FedEx Express depending on availability.
Any service and labor fees, if applicable, to replace parts under warranty must be paid by the user. Due to it's modular design, most parts can be easily exchanged by the end user, a family member, relative or friend. However, it is always recommended you seek professional help for maintenance and service, to make sure the work is done properly.
The warranty only covers NON-DELIBERATE OR NON-ACCIDENTAL Damage.Damaged caused by user negligence, accidental damages, intentional or not are not covered under the warranty.Products which have been subjected to negligence, abuse, improper storage, or handling, improper operation, any modifications, misuse are not covered by the warranty. Any damaged caused by improper usage, or normal wear and tear is not covered, and you should not use the Warranty Claim Form. If you're sure you need to file a warranty claim please use the form below, and provide as much information as you can about the issue. Upon warranty claim, we will ask for photos of the chair to verify its condition. If photos can not be provided, warranty parts will not be provided. Be ready to provide photos of your device upon claiming any warranty, especially if it involves the motors or frame. There is no exception to this policy. If photos are not provided, warranty parts will not be provided.
Any damaged product received must be reported within 48 hours. If it is not reported in that time, it is the users responsibility.
If instead you simply need repair work done, for issues not related to the Warranty, such as replacement of wheels, repairs needed from damaged that occurred during transit, or regular usage, etc., then please contact us at 1-877-234-2018 or email@example.com