ProBasics Two-Button Release Folding Walkers provide maximum strength in a lightweight aluminum design, all backed by a limited lifetime warranty. Ample height adjustment options coupled with a two-button folding mechanism make ProBasics Folding Walkers easy to use and accommodating to the most demanding patient needs. Supports patient weights up to 300 pounds.
WARNING:This product can expose you to chemicals including lead and lead components, which are known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov
Compass Health Brands will accept returns within 30 days from the original ship date. A 25% restocking fee will be subtracted from the original cost and a credit for the difference will be issued. Returns must be shipped with freight charges prepaid. Shipping costs are not refundable.
All products must be returned in original packaging and must contain all components, accessories and user manuals. If any components are missing, you will be responsible for the cost of the replacement component and the 25% restocking fee.
All returns must be approved with a Return Authorization Number. Please call our Customer Service Team at (800) 376-7263 to obtain a Return Authorization Number. Provide the following information when calling:
Original Order Number
Product Serial Number/Lot Number
Reason for Return
The Return Authorization Number must be marked clearly on the returned carton and is valid for 10 business days from the date of issue. Returned merchandise must be in the same unit of measure as originally purchased. Return Labels or Call Tags can be issued by our customer service department to return merchandise. Associated fees and return freight charges will apply. All returns of drop-shipped items are subject to a restocking fee as well as inbound and outbound freight charges.
Returns will not be accepted on items that are:
Missing their serial number
Special order items
Returned more than 30 days after delivery
Returned without notification
Freight Overages, Shortages and Damaged Merchandise:
All freight overages, shortages and/or damages must be reported immediately upon receipt of shipment. Visible damage should be noted on the freight company's receipt at the time of delivery. All packing and shipping documentation must be retained for damage claims. Contact our Customer Service Team at (800) 376-7263 for final disposition.
Compass Health Brands sole obligation in the case of any breach of its warranties set forth in the manual shall be, at Compass’ option, to replace the Product with a new or factory certified reconditioned product without charge to the Purchaser or to refund the purchase price of the Product. For returns, please contact your distributor or Compass Health Brands directly at 800-376-7263 to obtain a prepaid shipping label with the authorized RA number (if product is within warranty). Any product sent back without an authorized RA number will be returned to the sender. Compass will not be responsible for damage due to improper packaging or shipment. If Compass determines in its sole reasonable discretion that the Product contains defective workmanship or materials, Compass will refund the purchase price to the original purchaser for the price of the defective product, or replace the product with a new or factory certified refurbished product at Compass’ expense. If Compass determines in its sole reasonable discretion that the Product does not contain defective workmanship or materials, Compass will inform the Purchaser and return the product, freight billed to the purchaser.
Compass Walker Junior 2 Button with Wheels: This Rollator is easily height adjustable, and easy to fold for storage or on the go. The hand grips are ideal for comfort and back pegs are great for added safety, while the front wheels easily glide.