Fabrication Enterprises Togu Senso Balance Bar, 20" x 3"

Returns

• Obtain a return authorization number (RMA) from the customer service department. To expedite the process please complete the form below and email the completed PDF to: returns@fab-ent.com. You can also contact the FEI returns department at: +1-914-345-9300 ext. 1121 or 800-431-2830 ext. 1121. You can fax your return request form to: +1-914-345-9800, attention: returns department.

• RMA Request Form

• Return authorization number must appear on each returned package
• Return the merchandise to the location given by the customer service department
• Keep a record covering the shipment of returned merchandise (this is for your protection in case you need to get a proof-of-delivery from the shipper)
• No unauthorized return will be accepted
• No returns will be accepted after 30 days
• FEI charges a 25% restocking fee for returned merchandise in resalable condition
• The customer is responsible for return shipping expenses unless the merchandises is received as a result of FEI’s error
• FEI will credit your account for returned merchandise as soon as return is received and processed

Credits for return is issued only to original purchaser. Credit will be applied to your open balance or to future purchases. No cash refund will be issued.

Warranty

FEI offers a minimum 1-year warranty on all products.  In cases where the manufacturer includes a warranty card or an extended warranty, contact the manufacturer directly for complete warranty information.

FEI reserves the right to repair or replace warrantied products at its discretion.