Obtain a return authorization number (RMA) from the customer service department. To expedite the process please complete the form below and email the completed PDF to: firstname.lastname@example.org. You can also contact the FEI returns department at: +1-914-345-9300 ext. 1121 or 800-431-2830 ext. 1121. You can fax your return request form to: +1-914-345-9800, attention: returns department.
FEI offers a minimum 1-year warranty on all products. In cases where the manufacturer includes a warranty card or an extended warranty, contact the manufacturer directly for complete warranty information.
FEI reserves the right to repair or replace warrantied products at its discretion